You have questions about Twinword Ideas? Check out the frequently asked questions below. If your question is not included send an email to [email protected]

General Questions

1Where do you get your search volume and keyword data?
Twinword Ideas gets its search volume and paid competition data directly from Google. The data is identical to what Google Ads Keyword Planner shows. For more details, check out our article on search data
2What are Average Monthly Searches?
Average Monthly Searches, or Search Volume, indicates how many people on average have searched this keyword every month.
3What is SEO Competition and Paid Competition?
SEO Competition is defined as the relative amount of web sites already targeting and competing for each keyword on search engine result pages with the maximum value of 100. Paid Competition is defined as the relative amount of AdWords competition for each keyword with the maximum value of 100.
4What are Keyword and Title Scores?
The keyword score indicate which keywords are best to include in your content, while the title score suggests which keywords are best for your titles. Both scores are calculated based on search popularity and relative competition to skyrocket your ranking potential.
5What is Relevance?
The relevance column reflects how semantically related each keyword is to your search query or target relevance.
6What is User Intent?
User intent is the purpose or goal the user has when searching for a keyword. In other words, the user intent is what the user wanted to accomplish with typing their search query into a search engine. This intent could be anything from trying to find a specific website, over finding more information about a specific topic, or to finding a good restaurant in the local area. Check out our article about user intent for further details.
7How many keyword suggestions do I get for each search?
The number of keyword suggestions depends on the plan you are on. Please see our Pricing for more details.
8How many languages and locations do you support?
You can choose from over 40 languages and over 200 regional settings to optimize your website exactly for the language and location you want.
9Can I still use the old version of Twinword Ideas?
Yes, please visit Twinword Ideas and click on the dinosaur icon at the bottom left.

Accounts, Pricing, and Plans

1What is your pricing model?
Twinword Ideas is subscription based. We offer three comprehensive plans: Plus, Pro, and Agency. Please see our Pricing for more details.
2Can I upgrade or downgrade my account at any time?
Yes, you can upgrade at anytime. An upgrade is when the new plan price is greater than your current plan. Any unused portion of your current plan is credited to the new plan price. Your new plan and new billing cycle will start immediately and your payment method will be charged the new plan price minus any credits you receive from the unused portion of your old plan.

Here is an example scenario. Let's say you purchased Plus and on the same day upgraded to Pro. Because you still have all the remaining days in your current billing cycle, the entire Plus payment you just made will be applied to the new Pro payment. In total, the two purchases combined will cost the same as if you had purchased Pro from the beginning.

In another scenario, if you purchased Plus and two days later decide to upgrade to Pro, the unused days of your Plus plan will be subtracted from the first payment of your Pro plan. Your new Pro plan will start immediately with a new billing cycle and renewal date and your Plus plan will be cancelled.

If the new plan price you would like to change to has a price less than your current plan, this is considered a downgrade. In the event of a downgrade, your new plan will start only after the end of your current billing cycle. You can continue to use your current plan until the end of your billing cycle. When your current plan ends, you will be renewed at the price of the new plan. Your new plan will be active and your old plan will be cancelled.

Until the downgrade actually happens after the end of your current cycle, you can cancel the downgrade at anytime by re-selecting your current plan with the same billing cycle and price.
3Do you have a free plan?
No, but you can still use all the smart features of our tool for FREE without signing up. Of course there will be some limits. If you reach your daily limit, please see our Pricing for upgrade options that better suit your needs.
4What happened to the free "Basic" plan?
To maintain quality and to continue to provide accurate keyword data, we've had to make some changes. This included replacing the free "Basic" plan with a better "Plus" plan offered at a very affordable price. Existing "Basic" users were unaffected by this change and can keep their free plan.

Furthermore, you can still use all the smart features of our tool for FREE without signing up. Of course there will be some limits. If you reach your daily limit, please see our Pricing for upgrade options that better suit your needs.